Privacy Policy

Effective Date: September 2025

This Privacy Policy describes how Anabon.cam & Anabon.com and its affiliated entities (collectively, "Anabon," "we," "us," or "our") collect, use, and share your personal information when you use our website, anabon.com, or interact with our services. As a leading wholesale distributor of high-quality CCTV and surveillance camera systems, we are committed to protecting the privacy of our customers, primarily in the United States, but also in other regions where we operate, including South America, Europe, Africa, and the Middle East.

1. Information We Collect

We collect information to provide and improve our services to you, our business partners and clients. The types of information we collect include:

• Contact and Business Information: When you create an account, place an order, or subscribe to our newsletters, we may collect your name, company name, mailing address, email address, and phone number. This information is essential for processing your orders, providing customer support, and managing our business relationship with you.

• Transaction Information: We collect details about your purchases, payment methods, and shipping addresses. Please note that we do not store full credit card details on our servers; this information is handled securely by our third-party payment processors.

• Communication Data: This includes records of your communications with us, such as emails, phone calls, and live chat transcripts. We use this data to respond to your inquiries, provide technical support, and improve our services.

• Website Usage Data: We automatically collect certain information when you visit our website, such as your IP address, browser type, device information, operating system, and a record of the pages you visit. We use cookies and similar tracking technologies to gather this data, which helps us understand how our website is used and to enhance your browsing experience.

• Information from Third-Party Sources: We may receive information about you from third-party partners, such as business directories or market research firms, to help us identify potential wholesale clients and expand our business.

2. How We Use Your Information

We use the information we collect for the following business purposes:

• Order Fulfillment: To process and ship your orders, manage returns, and provide invoices.

• Customer Support: To provide technical assistance, answer your questions, and resolve issues related to our products and services.

• Marketing and Communication: We use Mailchimp to manage our email campaigns and send you newsletters, promotional offers, and updates about our products. By providing your email address and subscribing to our mailing list, you consent to your information being transferred to Mailchimp for processing in accordance with their Privacy Policy and Terms. You can unsubscribe from our marketing emails at any time using the link provided in each email.

• Business Operations and Improvement: To analyze market trends, improve our product offerings, and enhance the functionality and security of our website.

• Compliance and Legal Obligations: To comply with legal obligations, enforce our terms of service, and protect our rights, privacy, and safety, as well as those of our customers and the public.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with trusted third parties under the following circumstances:

• Service Providers: We share information with third-party service providers who perform services on our behalf, such as shipping companies (e.g., FedEx, UPS), payment processors, and marketing platforms like Mailchimp.

• Legal Compliance: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights, or investigate potential illegal activities.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. International Data Transfers and Regional Laws

As a global company with customers and suppliers in various countries, we may transfer and process your personal information outside of your country of residence, including to the United States where our primary operations are based. Please be aware that the data protection laws and regulations in these countries may differ from those in your home country. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable laws.

Specifically, for our European customers, we recognize the importance of compliance with regulations such as the General Data Protection Regulation (GDPR). For our customers in other regions, we strive to comply with local data protection laws as they apply to our business.

5. Your Rights and Choices

Depending on your jurisdiction, you may have specific rights regarding your personal information, including:

• Access: The right to request a copy of the personal information we hold about you.2

• Correction: The right to request that we correct any inaccurate or incomplete 3information.

• Deletion: The right to request the deletion of your personal information, subject to certain legal exceptions.

• Opt-Out: The right to opt out of receiving marketing communications from us by using the "unsubscribe" link in our emails.

To exercise these rights, please contact us using the details below.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use firewalls, encryption, and other security technologies to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.4

7. Changes to this Privacy Policy5

We may update this Privacy Policy from time to time to reflect change6s in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or if you would like to exercise your rights, please contact us at:

• Email: support@anabon.com

• Address: Unit 2- 9225 Leslie St- Richmond Hill, L4B 3H6 - ON, Canada